The Village of Northbrook provides residents with access to its staff of certified arborists to answer general questions about public and private trees, identify tree species on public and private property, identify what trimming can be done when a tree is on a neighbor’s property, and discuss treatments for common tree ailments or infestations. Village staff does not perform work on private trees. Consultations are done on a resident request basis and may be requested using the GONorthbrook Service Request system.

Program Service Level

Follow-up contact is done as soon as practical after initial contact and on-site appointments are scheduled as staff time allows.