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Posted on: March 17, 2020

Village Hall and Public Works Closed to Public

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From March 18 until further notice, Northbrook’s Village Hall and Public Works Center will be closed to the public. This decision has been made to protect the health and safety of our staff and the community amid the coronavirus (COVID-19) outbreak. 

The Village of Northbrook will continue providing services, many of which can be conducted online, by phone, or with slight adjustment, including the following:

Administrative Hearings

  • Submit questions about Administrative Hearings by email to administrative.hearings@northbrook.il.us or by phone at 847-664-4022.
  • Administrative Hearings for March 20 and April 29 are postponed to May 15.

Development & Planning Services

  • Call 847-664-4066 for zoning inquiries and questions about your property. 
  • Other business can be conducted by phone at 847-664-4050 or by email at permits@northbrook.il.us.
  • All payments will be accepted via credit card over the phone at 847-664-4050. Payment by check can be accommodated with further assistance from staff - call 847-664-4050 (check payment will not be accepted over the phone).
  • Building-related inspections are being scheduled or performed following social distancing guidelines. Call 847-664-4050 for more information.
  • Permit and zoning applications are being accepted and processed through a new system: 
    1. Email all application paperwork and plans electronically to permits@northbrook.il.us, or
    2. Drop off hard copies behind Village Hall (1225 Cedar Lane) under the covered entrance area on the east side of the building during business hours only. Find the “Application Drop-Off Table,” and include your paperwork in one of the provided banker boxes. 

Finance

  • Pay water bills online or over the phone with no extra charge at 844-753-9379 (credit card or check payments).
  • Pay parking tickets online.
  • Submit a water meter reading request online.
  • Purchase a new vehicle sticker or pet license with the online form. Mail application with payment and include rabies certificate if purchasing a pet license.
  • Learn more, apply for, or check your balance for the Taxi Program online
  • For water-related questions, contact the Water Department directly by phone at 847-664-4171 or by email to water@northbrook.il.us.
  • Payments will be accepted through the mail or in one of the Village’s payment drop boxes:
    1. Behind Village Hall (1225 Cedar Lane)
    2. At the Northbrook Police Station (1401 Landwehr Road)
    3. At Wood Oaks Junior High (1250 Sanders Road)

Fire

  • Call 847-664-4494 for ambulance billing questions or to pay an ambulance bill.
  • Call ahead to pay and schedule a permit pick-up (fire prevention permits – alarms, sprinklers, special suppression) at 847-664-4495.
  • Annual fire life safety inspections or re-inspections will not be conducted from March 18-April 8.
  • Construction inspections related to the fire code will continue.

FOIA

Police

  •  Apply for the House Watch Program by phone at 847-664-4180.
  • File an alarm permit online.
  • For non-emergency situations, call 847-564-2060. For emergencies, call 9-1-1.
  • The following programs and services will be suspended until further notice:
    • The Drug Take Back Program
    • The Citizen Police Academy
    • Department tours and ride along programs
    • Coffee with a Cop
    • Fingerprinting with the exception of exigent circumstances
    • Car seat installations with exceptions
    • Group presentations
    • Solicitor and Chauffer licensing

Public Works

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