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Posted on: March 2, 2021

How to Stop Unwanted Robocalls and Texts

Woman holding cell phone

The Village is aware of an increase in robocalls. If you want to stop unwanted robocalls and text messages, see the following information from the Federal Communications Commission:

  • To stop unwanted sales calls, register your home or mobile phone number for the National Do Not Call Registry at no cost by calling 888-382-1222 or visiting www.donotcall.gov.
  • If you’ve already added your phone number to the Do Not Call Registry and are still getting a lot of unwanted calls, the calls are likely from scammers. To avoid scam calls and illegal robocalls, the FCC offers some resources for call blocking here. If you answer one of these calls, hang up and report the call at reportfraud.ftc.gov.
  • Occasionally, scammers will spoof legitimate phone numbers. If you answer a spoofed call, hang up immediately. Learn more about spoofed calls, robocalls, and unwanted texts here.
  • While campaign calls and texts are exempt from the Do Not Call List requirements, there are specific rules they must follow - read the guidelines here. If you think you’ve received a political robocall or text that does not comply with the FCC’s rules, you can file an informal complaint at consumercomplaints.fcc.gov. If you are receiving texts that you didn’t ask for, report the sender by forwarding the texts to 7726 (or "SPAM"). Campaigns should also honor opt-out requests if you reply "STOP."

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