Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Public Works - Snow & Ice Control
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Public Works - Snow & Ice Control
A number of agencies and organizations clear snow and ice in the Village. Use our guide on the Street & Roadway Snow Plowing page to determine who is responsible and how to contact that agency with any questions.
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Public Works - Snow & Ice Control
If your mailbox has been hit by a snow plow, please contact the Public Works Department either at 847-272-4711 or through the GONorthbrook system to report the damage. Public Works can either install a new standard mailbox or issue a check for reimbursement up to the maximum amount allowed for that winter. For more details, see the Village's Mailbox Replacement Standard Operating Procedure.